Online Marketing – Your time or Your Money?

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Posted on 12th July 2010 by Mick Carling in Uncategorized

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Every business needs to make a decision about their online presence, are you prepared to invest your time or money? People often contact me perplexed that all this technology stuff doesn’t make any sense to them. I ask them some simple questions like “When was the last time your website was updated?”, or “Can you tell me how many visitors your website had in the previous month?”. Almost always I get vague answers or a simple “I have no idea.” A website in itself is a waste of money if it is not constantly improved and optimized.

Most small businesses set up a website and simply forget about it. The attitude is that now that we have our website, we can get on with running the business. The most difficult part of having a successful web presence begins after the website is online. Having a website is the beginning not the end.

It is important for entrepreneurs to dedicate some time to learn at least some of the most basic aspects of having a successful online strategy. As business owners we expect to have a basic understanding of finance, employment law, sales processes etc. and the same is true for the online world. Business owners and managers need have to have at least a general overview of how search marketing, e-commerce, e-mail marketing, analytics, etc. fit within their overall marketing strategy.

There are over 100 million domain names registered today. Your website is just one of millions of websites. Your site in itself is a start, but without visitors, it is an exercise in futility.

To succeed online you need visitors. Visitors, for the most part, come from search engines. Your website is only as valuable as the search engines think it is. Once your website is online your mission is to make your website stand out. I am sorry, but it is true. You have to work very hard, or you have to hire a professional Internet marketing firm, to help your website stand out. And it does not stop with your website. The online world is a sophisticated network of interconnected tools such as blogs, online collaboration, social and business networking and direct marketing.

To navigate this complex network and select the correct combination of tools that will drive your business forward is a difficult task, but one that cannot be ignored. I would suggest that an experienced online marketing professional can help to guide you through the early stages and set you on a path where you understand the roadmap to achieving your online objectives. It will inform your decisions and ultimately help save you both time and money.

Chiltern Marcoms provide advice and training to small businesses on online marketing strategy.

Key Phrases – Get found on Google.

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Posted on 19th May 2010 by Mick Carling in Uncategorized

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Key phrases are the building block of any search engine marketing strategy. Normally, business owners and managers are convinced that they already know their ideal keyphrases. However, very often they are wrong.

This is usually because it is very hard for an owner to separate themselves from a business and look at it from the perspective of a potential customer (rather than an insider). You should look outside your business when compiling a key phrase list especially to your customers. People are often very surprised at the key phrase suggestions they get- and sometimes can’t believe that an average customer doesn’t speak the same language. Only after you have put together a list of likely phrases from external sources should you add your own.

Once the list is compiled, it is time to evaluate each phrase to leave those most likely to bring you the highest amount of quality traffic. There are three important aspects of each phrase to consider.

Locality

Most people will type a search term into Google that contains a locality e.g. “Insurance broker chesham”, “Amersham Hotels” or “UK computer maintenance”

Jargon

People outside of your business speak plain English and are unlikely to type jargon words e.g. “tyres” will get you more hits than “crossply” or “radials”

Be specific

What service or product do you provide? and, what does the public or potential customer call it. e.g. I sell “marcoms services” but most people don’t know what marcoms are. I choose to create my keyword phrases around the word “marketing” because everyone knows what marketing means.

My advice is get out and talk to customers and potential customers and ask them what they would type into Google to find someone who sells what you sell. Once you have developed your list you can then start to weave the words into your copy. Take care to distribute the key words to relevant pages on your site to ensure they have maximum effect.

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